Refund & Return Policy
Effective Date: November 2025
Company: WILDOSCALL LLC
Website: https://wildoscall.shop
Email: support@wildoscall.shop
Phone: +1 (305) 527-0952
1. Overview
At WILDOSCALL LLC, we want you to be fully satisfied with your purchase. If for any reason you are not completely happy with your order, we offer an easy and fair return and refund process in accordance with our policy below.
2. Return Eligibility
To be eligible for a return, the item must meet the following conditions:
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The return request is made within 30 days of receiving your order.
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The item must be unused, in its original packaging, and in the same condition you received it.
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Proof of purchase (such as an order number or receipt) must be provided.
Items that are damaged due to misuse or not in their original condition may not qualify for a full refund.
3. Non-Returnable Items
Certain items cannot be returned for hygiene or safety reasons, including:
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Used kitchen utensils or personal-use products.
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Clearance or final-sale items.
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Gift cards or downloadable digital products.
4. How to Initiate a Return
To start a return, please contact our customer service team at support@wildoscall.shop with the following details:
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Order number
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Item(s) you wish to return
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Reason for return
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Photo or video (if applicable, such as defective or damaged items)
Once your request is reviewed, we’ll provide you with return instructions and the return shipping address.
5. Return Shipping
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Customers are responsible for paying the return shipping costs unless the item arrived damaged, defective, or incorrect.
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We recommend using a trackable shipping service to ensure safe delivery of your return.
6. Refunds
Once your returned item is received and inspected, we will send you an email notification confirming receipt and approval or rejection of your refund.
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Approved refunds will be processed within 5–10 business days back to your original payment method.
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Shipping costs are non-refundable, except in cases of defective or incorrect items.
7. Exchanges
If you received a defective or damaged item and wish to exchange it for the same product, please contact us at support@wildoscall.shop. We’ll replace the item at no additional cost once verified.
8. Late or Missing Refunds
If you haven’t received your refund after 10 business days:
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Check your bank account or credit card statement.
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Contact your payment provider; it may take additional time for the refund to appear.
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If you still have not received it, email us at support@wildoscall.shop for assistance.
9. Order Cancellations
Orders can be canceled within 12 hours of purchase before they are shipped. Once your order is processed or shipped, it cannot be canceled and must go through the return process instead.
10. Contact Us
If you have any questions about our return or refund policy, please reach out to:
WILDOSCALL LLC
📍 414 Absaraja St, Sheridan, WY 82801, USA
📧 Email: support@wildoscall.shop
📞 Phone: +1 (305) 527-0952